24/7 Fraud Monitoring
We help keep your money safe by monitoring your accounts and may contact you if we detect unusual activity. We may use various methods to contact our customers including email, text, push notification from the mobile app, or phone call. When we contact you, we will not ask for your full social security number, your card PIN, an access code from a text or email, or your online banking password. If we notice banking behavior that differs from your usual activity, we may take the following steps to help protect your accounts:
Encryption & Browser Requirements
First Federal Online and Mobile Banking sessions are encrypted to help protect your accounts. First Federal only supports browsers and devices that adhere to strict encryption standards, and we may block outdated browsers or devices that could lead to a security risk. Be sure to keep security patches, anti-virus and malware removal programs, browser versions, mobile apps, and plugins up-to-date on all your devices.
Automatic Sign Off
Our systems will automatically sign you off from your session after a period of no activity. This helps reduce the risk of others accessing your information from your unattended computer or mobile device. For your security, always sign off after completing your banking activities.